Description of Service Desktop Pro program from Softdepia.com:
Contact Management Manage your Contacts with whom you do business. Contacts can be Individuals, Companies, your Team Members, Employees or any other Personal Contacts. Contacts can be added, searched and printed. Time Scheduling Schedule various types of activities like Appointments and set Reminders on Appointments. You can view the Calendar on a daily, weekly and monthly basis and print the same. Enables you to schedule your planned activities. Leads Management Bids / Leads are quotations or proposals that you place on freelance project websites or that you present to your prospective clients. You can Record bids placed and Search Bids Leads. Enables you to keep track of your Project procurement process. Project Management Create Project Type / Category Masters, Create Tasks associated with Projects, search tasks and Generate Gantt Charts on Projects and Tasks. Billing & Expense Management Raise Invoices for Payments on Projects and Tasks, search Invoices and Generate Receipts on received Payments. Record Expenses incurred on Projects and other general Expenses. Expenses that are non-billable and those that are billable (payable by clients) can be tracked separately. Documents Management You can store and retrieve your digital Documents in a central repository, allowing quick access to your Documents. You can also organize and search for your websites and online resources. You can create and attach Notes to Contacts, Appointments, Projects and Tasks. Notes can be searched and printed. Enables you to quickly add extra information to various activities. Subscription Management Organize and keep track of web resources, login information, subscription payments and expiry dates. Also keep track of your favorite web resources. Customer Service Management Record Bugs / Defects arising out of projects, and address them based upon their priority status, Record Project Installation details for timely generation of invoices, efficiently manage Project Change Requests from customers, and strategically handle New Requirements on existing work proposed by customers. Utilities You can change application settings to suit your requirements, pre-define working days, hours and holidays. Backup / Restore database, compact and repair database and change system passwords.
Description of Service Desktop Pro program from developer:
Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for managing their day-to-day business activities. It's tightly integrated and flexible modules allow you to handle most aspects of managing your business flow. Simplicity and ease of use are the key benefits of Service Desktop Pro. Be it a small time freelancer or a medium size company, this software can be used by anybody.
Service Desktop Pro handles over 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management. The idea behind the software is to allow its users to record key business information relating to the business lifecycle of project procurement to delivery and customer service.
This software is highly useful specially for those freelancers and service providers, who place bids and procure projects from online freelance websites. Most service providers bid on several freelance sites, hence it is important to consolidate all bids in one place for timely action.
The Project Management module of Service Desktop Pro enables its users to plan project executions, monitor progress of work, allocate work to team members and intelligently calculate project deadlines.
Keeping track of expenses, invoices and receipts ensure that the users can at any point of time know the state of their financial position with respect to their expenses and income.
The Activity Scheduling modules enables the users to plan activities in advance, and to set alerts and reminders on scheduled and approaching activities.
The Subscription Management module allows to store website membership / subscription information, login information and passwords in one place.
Service Desktop Pro is a "Free to try" program. You can download and try it for an evaluation period.
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