I am a developer and have specific questions. What should I do?
As a developer of software, your needs and expectations are different
than the targeted end user. Because of this diversity, it is necessary
for you to contact us directly. Please send mail to
I am an end user. I am having all sorts of problems. Can you help me?
Yes we can help you. If you are having trouble downloading a particular
title, have questions about order status and availability
of software we have the answers to your questions.
Please send mail to email@example.com
If you are having problems with registration key then you need to contact
the developer of that software. Please use developer's e-mail address on
the product page.